From Investment to Business Results

You constantly invest in people, client facing technologies, such as tele-health.  You invest in marketing, in your facilities, and in data analytics. The desired return on these investments (ROI) is a more efficient organization that generates better clinical outcomes and is viable as a business. There exists an investment that can help you make the most of your other investments. …

Missing from mission statement

Is this piece missing in your mission statement?

We all have seen them: Mission statements that are all about the business, the products, and the services.  This fictional mission statement is based on many I have seen: “We provide applied behavior analysis (ABA) home-based, clinical, and in-school services for individuals with autism.” While it is factually true, it doesn’t pull you in.  Why do these services matter?  How …

Confusion

Three fundamental questions any leader must answer

Running a successful business requires leaders to answer many questions – every day – even in the face of uncertainty.  Questions deal with daily operations, budgeting, crisis management, inquiry by parents, crisis management, hiring enough staff. Amidst all these questions, there are three that are so fundamental that they provide a framework for your organization as a whole. The three fundamental …