|Business Process Improvement|
“How” you do something is just as important as “what” you do. In today’s highly competitive environment, the "how" is particularly relevant.
We can help your team develop as-is maps to pinpoint process problems and create should-maps that reduce inefficiencies and improve performance. Following the active process mapping phase, we provide transitional and implementation support to ensure new processes are executed according to plan.
Answers That WorkSome consultants try to impose pre-packaged “one-size-fits-all” solutions on your organization. We don’t believe in that method. Instead, we draw on your team’s knowledge and experience to find answers that work in your world so you can focus on what you do best.
We work closely with your entire team to help them identify where they’re going, what’s needed to get there, and how to proceed. We start with listening and trust-building. We end with better results for the entire organization.
New Viewpoints"Consultants can give you an entirely new viewpoint, collect information you cannot get, interpret it in ways you would not have thought of, and develop a plan of action that might be invaluable and prevent serious mistakes." ("Are Management Consultants Worth Their Hire?," Business Forum, Fall 1998)
"Creating a discussion forum led by consultants from the outside opened up various points of view in an extremely energetic fashion. . . on issues that have never been discussed. . . . Why aren't they discussed? Because our day-to-day problems always occupy the greater part of our effort and time." ("Helping a Company Come of Age," Management Review, November 1988).
Recent Process Improvement Projects
Dr. Kevin Munson
Director/Team Leader, North America
Pfizer Global Manufacturing
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